Hacker’s Creek Kennel becaomes very busy during our Peak Times & Holiday Seasons. Because of this, we require that our clients pay a deposit fee of $50.00. This deposit is made at the time of reservation and goes toward the reservation bill. The deposit is non-refundable as we use it to hold kennel space for your reservation.
If circumstances prevent you from making a deposit at the time of reservation, we send you a reminder email stating that the deposit needs to be made within 7 days. If you fail to make the deposit within that 7 day period; we send you a reminder email the day beofre your deposit is due and a warning, stating that if we do not recieve your deposit at at the end of the day on the deposit due date, we will remove your reservation and give the kennel space to someone on our wait list.
As always, we try to stay flexible to our clients and our policies. Feel free to call the office if you have any questions.
Peak TImes & Holiday Seasons